Frequently Asked Questions

We produce quartz, automatic, mechanical, and fashion watches, with options for stainless steel, alloy, ceramic, and other materials. We also offer OEM & ODM customization.

Yes. We provide full OEM/ODM services, including custom dial design, case shape, strap material, movement selection, logo engraving, and branded packaging.

Our standard MOQ is 300 pieces per model, but we can be flexible for first orders or sample runs.

Yes. We provide sample watches for quality inspection and design confirmation before mass production.

We follow strict quality control procedures, including multi-step inspections for case finish, movement accuracy, waterproofing, and overall durability. We comply with ISO9001, CE, and RoHS standards.

We work with high-quality movements from Japan, Switzerland, and China, depending on your budget and product requirements.

For standard orders, lead time is typically 30–45 days after sample approval. Larger or highly customized projects may require additional time.

Yes. We offer custom watch boxes, manuals, tags, and other packaging options to match your brand identity.

We accept T/T bank transfer, L/C, and other secure payment methods for international trade.

Yes. We have rich export experience and can arrange air, sea, or courier shipping to over 80 countries, complete with customs documentation.

Yes. Our design team can assist with concept development, 3D drawings, and material selection to bring your ideas to life.

We offer a 24-month warranty covering manufacturing defects, with after-sales support available for repair or replacement.